Luggage 

Our luggage comes with a 1 year warranty. This covers any defect on wheels, zips, handles, and shell cracks.

Here’s a quick breakdown to show you what this *exactly* means for you.

Shell:
✅What we cover

• Manufacturing defects such as shell cracks and discolouration at the time of arrival.

❌ What we don’t cover

• Damages caused to your Scootcase due to airline mishandling or severe accidents.
• Damages caused due to treatment of unspecified chemicals/cleaning agents. 
• General wear and tear caused due to prolonged/improper use of the luggage.
  

Trolley:

✅What we cover

• Functional damages such as breakage and push button malfunction.

Wheel: 

✅What we cover

• Functional damages like wheel malfunction and cracks.

Lock:

✅What we cover

• Lock malfunction

❌ What we don’t cover

• Damage caused to the lock due to a forgotten password. We strongly recommend that you make a note of your lock code once you set it. 

Carry Handle:

✅What we cover

• Breakage

Footrest:

✅What we cover

• Manufacturing defects at the time of arrival.

❌ What we don’t cover

• General wear and tear caused due to prolonged/improper use of the luggage.

Zips

✅What we cover

• Zipper damage and malfunction.

❌ What we don’t cover

• Zipper malfunction due to over packing/overload.

Having to struggle while zipping your Scootcase due to protruding items placed inside, is generally a good indicator of over packed luggage.